Opinion PiecesUsability and privacy in academic libraries: regaining a foothold through identity and access managementReid
Case StudiesUsage, engagement and impact: evaluating the usage of and measuring impact and engagement with library resources at Leeds Beckett University LibraryCleverley & Heeson
ArticlesProvide, obtain and exchange information: the e-publishing technology information platform CARPETSchüle
Opinion PiecesClearing the garden: ScholarlyHub as a new non-profit digital commonsHathcock & Geltner
Case StudiesFrom transaction to collaboration: scholarly communications design at UConn LibraryJeffcoat & Colati
Research ArticlesThe once and future library: the role of the (national) library in supporting researchReimer
Opinion Pieces‘With or without you’: subscription agents and the scholarly journal supply chainHarwood
Case StudiesThe ‘upside down’: exploring offset pricing models and article deposit terms at King Abdullah University of Science and Technology (KAUST)Buck
Research ArticlesHow can bibliometric and altmetric suppliers improve? Messages from the end-user communityGadd & Rowlands